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What’s the Difference? Service Animals, Therapy Animals, and Emotional Support Animals

Human-animal connections continue to play a crucial role in enhancing our well-being, however, there is some confusion surrounding the difference between the roles of service animals, therapy animals, and emotional support animals. While these roles all involve animals providing support and companionship, they serve distinct purposes and have different legal rights. Let’s go over the differences between these three important roles in the realm of human-animal relationships.

Service Animals: Empowering Independence


Service animals are specially trained to assist individuals with disabilities in performing specific tasks. These tasks are directly related to the individual’s disability and are aimed at increasing their independence and quality of life. Common examples include guide dogs for the visually impaired, alert dogs for diabetics, and mobility assistance dogs for those with physical limitations.

Key Characteristics of Service Animals:

  1. Assist Only One Person: A service animal is trained to assist their handler specifically rather than multiple people.
  2. Highly Trained: Service animals undergo rigorous training to perform specific tasks that mitigate their owner’s disability.
  3. Protected by Law: Under the Americans with Disabilities Act (ADA) in the United States, service animals are allowed access to public places where animals are generally not permitted.
  4. Not Just for Physical Disabilities: Service animals can also be trained to assist individuals with mental health conditions, such as PTSD or anxiety.

Fun fact: Although most service animals are dogs, in certain circumstances miniature horses are also able to qualify as official service animals!

Emotional Support Animals (ESAs): Providing Comfort and Stability

Emotional support animals (ESAs) provide companionship and alleviate emotional distress for individuals with diagnosed mental health conditions. These animals offer a sense of comfort, stability, and emotional connection to their owners, helping them manage symptoms and improve their overall well-being.

Key Characteristics of Emotional Support Animals:

  1. Prescribed by Healthcare Professionals: ESAs require a recommendation from a licensed healthcare professional, such as a therapist or psychiatrist.
  2. Protected by Housing Laws: In the United States, ESAs are granted certain housing-related accommodations under the Fair Housing Act, allowing their owners to keep them in housing that otherwise might not permit pets.
  3. No Legal Access Rights: Unlike service animals, therapy animals do not have legal rights to access public places where pets are not allowed. They require permission to enter these areas.

What is the difference between a service animal and an emotional support animal? Service animals are nearly always dogs and must be trained to perform specific tasks for their handler, to the point that they can be considered medical equipment and receive special protections under the law. Emotional support animals can be any type of pet and do not need specific training, so long as they ease their owner’s mental health symptoms.

Therapy Animals: Spreading Comfort and Joy


Therapy animals are trained to provide comfort, companionship, and emotional support to people in various settings, such as hospitals, nursing homes, schools, and disaster-stricken areas. These animals interact with multiple individuals, offering emotional relief and often contributing to the overall healing process.

Key Characteristics of Therapy Animals:

  1. Temperament and Training: Therapy animals must have a calm and friendly demeanor and undergo specific training to interact positively with people in diverse environments.
  2. Visitation-Based: Therapy animals don’t typically live with the people they provide therapy for; instead, they visit people on location to offer emotional support on a volunteer basis.
  3. No Legal Access Rights: Unlike service animals, therapy animals do not have legal rights to access public places where pets are not allowed (they may acquire special permission to enter these areas).

What is the difference between an emotional support animal and a therapy animal? An emotional support animal comforts their owner and does not need specific training, while a therapy animal offers support to many people and must be very well trained.

Understanding the distinctions between service animals, therapy animals, and emotional support animals is essential for fostering a respectful and inclusive environment for both animals and individuals in need of their support. While each role serves a unique purpose, they collectively contribute to the well-being of countless people, enriching lives through companionship, comfort, and assistance. Whether it’s a guide dog leading a visually impaired person, a therapy dog bringing joy and confidence to a struggling student, or an emotional support dog providing comfort to someone with anxiety, these remarkable animals truly make our world a better place!

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Charity ID (EIN): 86-0991198

Arizona QCO: 20449

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